Alpha College of Real Estate is sensitive to the concerns of our students regarding the privacy of their personal information. We make every effort to guard the information obtained from our students according to our policies as stated here on this website.
When you visit our website, or any of our co-branded partners websites, and submit personally identifiable information to us, you accept the terms described in our policy. At times we may modify our policies. If we do so, any changes will be displayed on this page, and the “last updated” date will reflect the date of the change. Continued use of the site after any modification indicates your agreement to the new terms.
When you set up an account, call or e-mail us to request information, purchase products, and register for courses with us, we will collect personal information from you such as your name, address, phone number, email address, credit card information, etc. We need to collect this information in order to respond to your requests.
The reason Alpha collects information is to provide useful content and services to our students. For instance, when a student registers for a course, the information we collect allows for proper accreditation of class hours to the students record, billing, and contacting the student regarding class registration issues.
Use of Information
Access to your personal information is limited to having a legitimate business purpose in accessing the information. We may use the information we collect in the following ways:
- The specific reason for supplying the information to us (see Personal Information)
- To administer your accounts (either on our own system, or on our partners’ systems that you may have used).
- To contact you regarding your transactions with us, or regarding information that may be of interest to you, such as additional products and services.
- To transmit course completion information to licensing authorities.
- To develop new software and services.
Alpha uses Secure Socket Layer (SSL) encryption technology to maintain the confidentiality of your financial information. This is the industry standard for online commercial transactions. When our system receives payment information (such as when registering online for a class), it processes the transaction through a reputable third party network. Credit card information is not stored on our system.
Do not display your username and password in publicly accessible areas. Password theft often occurs when passwords are posted on a desk or computer monitor. Please remember to log off after you are done with your transaction, and to close the web browser when you are done with the computer.
Alpha also employs software to monitor network traffic, detect computer viruses, and in other ways protect our computer network. Information collected may include email headers and addresses on network packets. This information is used only to maintain the security and performance of the Alpha computer system.
Recording Web Traffic
Alpha employs software to track user visits and use of the various pages of the website. This is statistical information, and does not include personal information. Alpha does not attempt to identify individual visitors from this information.
INFORMATION SHARING AND DISCLOSURE
Alpha does not sell, rent, or otherwise disseminate e-mail addresses, except when necessary to provide an Alpha product or service. Alpha uses collected information to fulfill your requests for information about Alpha's products and services, to provide Alpha or partner company products and services, to contact you, to conduct research, and to provide anonymous usage statistics to ensure a quality level of online service.
Alpha does not rent, sell, share, or otherwise disseminate personal information about you with other people or companies except in the following situations:
- Alpha may provide personal information to co-branded partner companies that provide products and services on behalf of Alpha. This policy does not cover co-branded companies which Alpha does not own.
- Personal information may be transferred if Alpha agrees to manage or to be managed by an outside party, association, or entity.
- We may hire other companies to perform services on our behalf including, without limitation, facilitating some aspects of the sites, sending e-mail and fulfilling purchase and other requests. These other companies may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf.
A cookie is a small piece of information stored on a computer on behalf of a website. The cookie is returned to the website on request. Alpha employs cookies to maintain a login session when a student registers online for a class (using IMS – Internet Member Services). A cookie may also be used when taking an online class. The cookie will expire soon after logging off or leaving the site.
You can disable the ability to receive these cookies by adjusting browser settings on your computer. Look up help in your browser for details on how to do this. If you do not allow cookies, you may visit our web pages, but will not be able to use certain functions (shopping carts, online class registration, recorded webinars, etc).
Pages on this website may contain links to other sites. These sites may contain useful information, and are provided as a resource for our students. Alpha is not responsible for the content or the policies of such websites.
Alpha may provide additional online services such as message boards, public forums, blogs, etc. Please note that these services are by their nature, accessible to the public. Any information posted can then be seen on the Internet. Please use caution when disclosing personal information.
Also note that while Alpha provides these services, and may at its discretion moderate the content, responsibility for the information published rests solely with the author.
Also, if we use an outside vendor to upgrade our software or hardware, or to correct issues on our computer system, some data may briefly be accessible to them. This is solely for the purpose of correcting IT issues.
DISCLOSURE OF REALTOR® MEMBER INFORMATION
Note that Alpha is located in the United States, and any personal data you provide to us will be transferred to our servers in the United States. By submitting personal data to us, you consent to having your data transferred and stored on our servers in the United States.
REALTOR® members are licensed real estate agents that are members of the National Association of REALTORS® (NAR). This section applies to you only if you are a REALTOR®.
Alpha is owned by the Hampton Roads REALTORS® Association (HRRA).
HRRA or Alpha may provide an association membership list to parties requesting it. This list may contain first name, last name, office name, office address, office phone number, and office fax number. The list will not contain any personal information you have provided to us which is not generally available to the public.
HRRA or Alpha may maintain an online membership directory of REALTOR® members. Included in this directory are first name, last name, email address, office name, office address, office phone number, and office fax number.
HRRA does not sell, rent, give, or in any way disseminate the member email addresses of its REALTOR® members. Any e-mail address lists in the possession of HRRA or Alpha would only be used to provide products or services of Alpha and its affiliates.
Updated 04 Aug. 2008